All 6 Feedback-Informed Treatment Manuals:
The complete set of all 6 FIT manuals below.
Price: $99.95 U.S.
Manual 1 - What Works in Treatment: A Primer
Manual 1 reviews key empirical literature detailing "what works" in behavioral health treatment, including:
- Therapeutic factors responsible for effective treatment
- The qualities of effective helping relationships
- Qualities of effective clinicians
- The impact of feedback on retention and outcome
Upon completion of the manual, readers will be able to:
- Describe the significant findings regarding "what works" in behavioral health services from the past 40 years
- Identify the core components of the therapeutic alliance and the impact each has on outcome
- Identify therapist characteristics that have been documented through research to influence outcomes
- Describe how feedback works to improve outcome
Price: $19.95 U.S.
Manual 2 - Feedback-Informed Treatment: The Basics

Manual 2 details key knowledge and skills regarding the use of routine outcome measurement in clinical practice, including:
- What to measure
- Creating a culture of feedback in service delivery
- Using feedback to inform and improve care
Upon completion of the manual, readers will be able to:
- Describe the specific components of routine outcome measurement
- Use of outcome and alliance measurement instruments in routine clinical care
- Identify important factors in creating a culture for measuring client outcomes and using feedback processes
- Describe strategies for using feedback to inform and improve care on a routine and ongoing basis
Price: $19.95 U.S.
Manual 3 - Feedback-Informed Supervision
Manual 3 details key knowledge and skills involved in the practical application of FIT in clinical supervision. The chief areas of focus are:
- Creating a culture of feedback in supervision
- How to review the Outcome Rating Scale (ORS)
- How to review the Session Rating Scale (SRS)
- How to identify cases of concern
- How to use aggregate data to identify weaknesses in service provision and providers
- How to develop a collaborative service/provider improvement plan
Upon completion of the manual, readers will be able to:
- Describe factors necessary to establish an effective culture of feedback in supervision and ways of monitoring outcome data on a routine and ongoing basis
- Identify and describe areas of focus in reviewing data from the ORS and SRS and how to integrate outcome feedback into supervision
- Describe common patterns of client response on outcome measures
- Identify and respond to cases of concern
- Use aggregate data to identify and develop a plan of remediation.
Price: $19.95 U.S.
Manual 4 - Documenting Change: A Primer on Measurement, Analysis and Reporting
Manual 4 explores key areas involved with documenting and monitoring client progress, analyzing data, and reporting on those data. Specific sections of the manual include:
- Psychometric Properties of the ORS and SRS
- Case Documentation of Client Progress
- Methods of Data Analysis for Individual Providers, Programs, and Agencies
- Data Reporting
Upon completion of the manual, readers will be able to:
- Describe the psychometric properties of popular outcome and alliance measures in clear, nontechnical terms
- Use methods for documenting client progress in case notations
- Use methods for analyzing outcome data consistently and reliably in a variety of treatment contexts (e.g., private practice, agency, residential settings).
- Describe processes for using data in various formats for the purposes of reporting to third party payers, funding bodies, regulatory agencies
Price: $19.95 U.S.
Manual 5 - Feedback-Informed Treatment: Advanced Applications
Manual 5 addresses into the advanced applications of clinical work with diverse populations, treatment modalities, and service settings. In addition, Manual 5 offers steps for achieving clinical excellence through deliberate practice. Specific content areas include:
- Using routine outcome measurement in group therapy
- Applying FIT with special populations (i.e., children, families, couples, SPMI, DD, mandated clients, etc.)
- Applying FIT in specific service settings (i.e., inpatient, outpatient, residential, homebased, etc.)
- Steps to achieving clinical excellence
Upon completion of the manual, readers will be able to:
- Use of routine outcome measurement in group settings
- Apply FIT with a number of special populations
- Applying FIT in specific service settings
- Apply skills of deliberate practice to continuously improve clinical skills and effectiveness
Price: $19.95 U.S.
Manual 6 - Implementing Feedback-Informed Work in Agencies and Systems of Care
Manual 6 addresses key knowledge and steps for implementing and developing a structure for sustaining feedback-informed work in agencies and larger systems of care. This manual offers detailed guidelines from planning to training to sustainability in organizations. Specific content areas of the manual include:
- Using the GAP Assessment to identify target areas for organization change (i.e., identification of clinical, policy, administrative, funding, regulatory, supervisory, consumer challenges)
- How to conduct basic staff training
- Chief management, leadership, and supervision challenges and obligations
- Creating and utilizing a transition oversight group to facilitate successful implementation
- Conducting a pilot project
- Sustainability strategies (e.g., development of a training program, policy, etc.)
Upon completion of the manual, readers will be able to:
- Understand how to perform a GAP Assessment and assess organizational readiness for a transition to outcome-informed work
- Convey strategies for administration, management, leadership, and supervision
- Prepare a plan and implement a staff training program
- Pilot and implement an outcome management system
- Describe strategies for sustaining and improving the outcome management system
Price: $19.95 U.S.