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ICCE Leadership

Scott D. Miller, Ph.D. is the founder of the International Center for Clinical Excellence an international consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavioral health services. Dr. Miller conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, to achieve superior results.

He is one of a handful of "invited faculty" whose work, thinking, and research is featured at the prestigious "Evolution of Psychotherapy Conference." His humorous and engaging presentation style and command of the research literature consistently inspires practitioners, administrators, and policy makers to make effective changes in service delivery. Show less

Cynthia has over three decades of experience as a counsellor, clinical supervisor and manager in mental health and addiction services. She has used Feedback Informed Treatment (FIT) in her practice and has been training clinicians in the use of FIT since 2005. She has successfully led agencies through pilot projects and implementation of FIT and has provided training and consultation in FIT to clinicians and agencies from around the world. Her practical experience is an asset in helping clinicians, supervisors, managers and agencies effectively implement Feedback Informed Treatment (FIT) into practice. Cynthia has been a Senior Associate and Certified Trainer with the ICCE since its inception. She is also an ICCE faculty member, developing curriculum and co-facilitating ICCE training events. She has written several articles about FIT, helped to develop the ICCE Core Competencies and is co-author of 3 of the 6 ICCE FIT manuals. Show less

A psychologist by profession Brendan has over 20 years experience in the healthcare and employee-wellbeing sectors with a particular interest in promoting psychological health and well-being, the role of feedback in treatment outcome and clinician performance improvement.

He has considerable experience working one-to-one with clients, helping them mobilise their strengths and abilities and take specific steps towards solutions, thereby improving their well-being and performance. A trainer and consultant to healthcare and social care professionals on solution focused approaches to psychological wellness, he has co-authored Becoming a Solution Detective a best-selling textbook on outcome-focused psychological interventions. Show less

Susanne Bargmann is a licensed psychologist and specialist in psychotherapy, has over 8 years of experience working with CDOI / FIT with various populations. She has specialized in treating eating disorder problems, and is part of organizing and teaching a national education for professionals in Denmark working with eating disorder problems. She had written several articles about CDOI / FIT in Danish and has recently published an article discussing the idea of Evidence Based Practice, and how CDOI / FIT can contribute to another way of understanding this concept. Susanne works with clinical practice, supervision, training and agency implementation of CDOI / FIT and formalized client feedback is an integrated part of her practice. Besides CDOI / FIT she does trainings on a variety of topics, among other narrative therapy, eating disorder treatment and understanding teenagers. Susanne is dedicated to influencing the way professionals think about therapy and diagnosis. Show less

Daryl Chow, MA, Ph.D. (Psych) is a practitioner and trainer. He is a senior associate of the International Center for Clinical Excellence (ICCE). He devotes his time to workshops and researches on the development of expertise and highly effective psychotherapists, teaching practitioners key principles​ to accelerate learning and improve outcomes. Show less

Kaye is a Clinical & Counselling Psychologist with over 28 years of experience in psychology and psychotherapy particularly in private practice in Australia. She provides supervision, consultation and training in the use of FIT ideas and tools to improve treatment effectiveness. Kaye has been using FIT in her own practice since 2001. Show less

Mark A. Hubble, PhD, a national consultant, has co-authored and co-edited several books -- including, among others, The Handbook of Solution-Focused Brief Therapy, Escape from Babel: Toward a Unifying Language for Psychotherapy Practice, Staying on Top and Keeping the Sand Out of Your Pants: A Surfer’s Guide to the Good Life -- and was the lead editor for the award winning, first edition of The Heart and Soul of Change. Mark is a graduate of the prestigious postdoctoral fellowship in clinical psychology at Menninger and formerly served on the editorial review board for the Journal of Systemic Therapies. In years past, he founded and directed the Brief Therapy Clinic at the University of Missouri, Kansas City, and was a contributing editor for the then, Family Therapy Networker.

With Scott Miller, his most recent work has focused on expert performance, deliberate practice, and the history and role of “magick” in psychotherapy. Mark is also a professional bass player. Show less